• Mon-Sat (10 am - 4 pm)
  • SCO 43, Sector 66A
    JLPL, SAS Nagar Mohali
  • Phone
    7070708956
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Privacy Policy

December 23, 2025 by endo

At Endoderma World Clinic (“we,” “our,” or “the Clinic”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with us through our website or other channels. By visiting our website or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

  • Personal Information: This includes any information that can identify you personally. We collect this information when you fill out forms on our website, contact us directly, or interact with us in other ways (e.g., phone calls, emails, appointments). The types of personal information we may collect include:

    • Name

    • Email address

    • Phone number

    • Medical history and treatment information

    • Payment information (e.g., billing details)

    • Other information related to your health or services you request

  • Non-Personal Information: This includes information that cannot be used to identify you personally. It may include:

    • IP addresses

    • Browser type

    • Device type

    • Pages visited on our website

    • Date and time of access

    • Referring URLs

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Our Services: Personal information is used to provide healthcare services, including consultations, treatments, appointments, and follow-up care.

  • Communication: We may use your contact information to send you appointment reminders, newsletters, and promotional materials, but only with your consent. You can opt out of promotional emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.

  • To Improve Our Services: We may use non-personal information to monitor and improve our website and services, analyze trends, and enhance the user experience.

  • Billing and Payments: Your personal and payment information will be used to process payments for the services rendered at Endoderma World Clinic.

  • Compliance with Laws: We may also use or disclose your information if required by law or in response to legal requests, including court orders, subpoenas, or legal processes.

3. How We Protect Your Information

We take the privacy and security of your personal information seriously. We employ a variety of physical, technical, and administrative safeguards to protect the information we collect from unauthorized access, disclosure, or alteration. These measures include:

  • Encryption: Sensitive data, including payment information, is encrypted using secure protocols.

  • Access Controls: Only authorized personnel have access to your personal information. We maintain strict access controls within the organization.

  • Regular Security Audits: We perform regular security audits to assess and improve the security of our systems.

Despite our efforts to protect your personal information, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing of Your Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

  • Healthcare Providers: We may share your information with other healthcare professionals involved in your care (e.g., specialists, laboratories, pharmacies) to ensure comprehensive treatment.

  • Third-Party Service Providers: We may share your information with trusted third-party vendors that assist us with business operations, such as payment processors, email service providers, and website hosting services. These providers are required to protect your information and use it only for the purposes of providing services to us.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or government investigations.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience and analyze how our website is used. Cookies are small data files stored on your device that help us remember your preferences, track usage patterns, and improve our website’s functionality.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some features of our website may not function properly.

6. Your Rights and Choices

You have several rights regarding your personal information, including:

  • Access and Correction: You can request access to your personal information and request corrections if you believe the information we have is inaccurate or incomplete.

  • Deletion: In certain circumstances, you may request the deletion of your personal information. However, we may retain certain information if required by law or to complete ongoing transactions.

  • Opt-Out of Marketing Communications: You can opt out of receiving marketing emails or other promotional communications at any time by following the instructions provided in those communications or by contacting us directly.

  • Withdraw Consent: If we process your data based on your consent, you can withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or for any questions regarding your personal information, please contact us using the information provided below.

7. Children’s Privacy

Endoderma World Clinic does not knowingly collect personal information from individuals under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Third-Party Websites

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of external websites.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes to this policy, we will update the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Endoderma World Clinic
SCO 43, Sector 66A
JLPL, SAS Nagar Mohali, Punjab
Phone: 7070708956
Email: [Your Clinic’s Contact Email]

Thank you for trusting Endoderma World Clinic with your healthcare needs. We are committed to providing you with the highest level of care while ensuring your personal information remains secure and confidential.

This Privacy Policy is provided for informational purposes and is not intended to create any legal rights or obligations. It is important that you review the policy periodically to remain informed about how your information is being protected.